Paying your electricity bill on time is essential, and with modern technology, it’s become easier than ever to check and download your HESCO online bill. In this guide, we will walk you through everything you need to know about how to check your HESCO online bill for 2024 and get a HESCO duplicate bill. Whether you’re at home, work, or on the go, you can quickly access your bill with just a few clicks!

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What is HESCO?

Hyderabad Electric Supply Company (HESCO) is responsible for delivering electricity to several districts in Sindh, Pakistan. Established in 1998, HESCO serves over 1.13 million consumers across Hyderabad, Jamshoro, and other neighboring regions. HESCO ensures its customers receive a reliable supply of electricity through its extensive network, organized into four circles, 15 divisions, and 67 subdivisions.

How to Check HESCO Online Bill 2024

Accessing your HESCO online bill has never been simpler. You can view and download your bill with just your 13-digit reference number. Here’s how:

1. Visit the HESCO Bill Checker Website
   Open a browser and go to the HESCO online bill portal (suigasbillonlines).
2. Enter Your Reference Number
   Input your 13-digit reference number, which you can find in the top left corner of any previous HESCO bill.
3. Click “Check Bill”
   After entering the reference number, hit the “Check Bill” button.
4. View Your Bill
   A new tab will open displaying your bill. You can easily see the bill amount, due date, and other details.
5. Print or Download Your Bill
   To print or download your HESCO duplicate bill, click on the “Print Bill” button at the top of the page. You can save it as a PDF by pressing “Ctrl + P” on your keyboard and selecting the “Save as PDF” option.

Finding Your 13-Digit Reference Number

Your 13-digit reference number is crucial for checking your HESCO online bill. It can be found on any previous bill in the upper-left corner next to the Consumer ID. Make sure you keep it safe as it will help you track your bills in the future.

Why is it Important to Check Your HESCO Bill Online?

Checking your bill online offers several benefits:

• Convenience: No need to wait for the physical bill to arrive at your doorstep.
• Timely Payments: Stay on top of your payments by getting reminders before the due date.
• Avoid Late Fees: Easily download your HESCO duplicate bill in case you misplace the original one.
• Eco-Friendly: Less paper use means you’re contributing to a greener environment.

How to Handle HESCO Bill Complaints

If you notice any discrepancies in your HESCO bill, you can file a complaint directly through the official HESCO website (hesco.gov.pk) or call their customer support at 0337-2192748. They offer quick resolutions to ensure your queries are addressed in a timely manner.

HESCO New Connection or Ownership Transfer Process

Need a new connection or want to transfer ownership of an existing one? Follow these steps to get it done smoothly:

1. Visit the HESCO Office:
   Go to the nearest HESCO office and fill out the required application form.
2. Submit Necessary Documents:
   Attach a copy of your CNIC and proof of ownership or tenancy of the property.
3. Pay the Required Fees:
   Submit the application with the relevant fees for processing.
4. Inspection:
   After application submission, HESCO will send an inspection team to verify the site.
5. Connection/Transfer:
   Once approved, HESCO will either provide you with a new connection or transfer the existing one under your name.

Understanding Your HESCO Bill Components

When you receive your HESCO bill, you might come across various charges that can seem confusing at first. Let’s break them down:

• Fuel Price Adjustment (FPA): Changes in fuel prices can affect this charge, reflecting costs for generating electricity from crude oil.
• Tariff Rationalization Surcharge: This is the difference between the tariffs set by the government and NEPRA. The government often subsidizes this, but if the difference is negative, consumers may have to pay the surcharge.
• Financing Cost Surcharge: This helps cover the costs of managing the debts of Power Holding Private Limited, charged at 43 paisa per unit.
• Deferred Amount: If you have opted to delay payment, the deferred amount may appear on your next bill as a lump sum or in installments.
• Quarterly Tariff Adjustments: These are adjustments made every three months based on tariff revisions.

Understanding these charges helps you better manage your monthly electricity expenses and avoid unexpected surprises.

HESCO Coverage Area

HESCO provides electricity to 12 districts in Sindh, Pakistan. These districts include:

• Hyderabad
• Jamshoro
• Badin
• Mirpur khas
• Tando Allah Yar
• Shaheed Benazirabad (Nawabshah)
• Thatta
• Tando Muhammad Khan

HESCO Duplicate Bill Check: Step-by-Step Guide

If you’ve misplaced your original bill, don’t worry. Here’s how to quickly get a duplicate bill:

1. Visit the HESCO Bill Website:
   Open your browser and go to the HESCO bill checking website.
2. Enter Your Reference Number:
   Type your 13-digit reference number in the provided field.
3. View and Download Your Duplicate Bill:
   Click on the “Check Bill” button to view your bill. You can print or save it as a PDF using the steps mentioned earlier.

Estimating Your HESCO Bill

Want to calculate your estimated electricity bill? You can use the HESCO bill calculator, available on their website. Just input your electricity usage in units, and the calculator will provide an estimated bill amount, including all taxes and surcharges.

HESCO’s Commitment to Reliability

HESCO is dedicated to ensuring that all consumers receive uninterrupted electricity supply. They achieve this by managing various divisions for construction, maintenance, and testing. With their network of skilled workers and modern infrastructure, HESCO continues to meet the growing demand for electricity in Sindh.

HESCO Helpline & Complaint Numbers

For any assistance or complaints related to HESCO services, you can contact their helpline at the following numbers:

• Helpline Number: 111-000-118
• Complaint Number: 022-9260127
• Emergency Complaint Number: 022-9260251
• Email: info@hesco.com.pk

These helplines are available for resolving issues and providing customer support for HESCO users.

HESCO Office Location in Hyderabad

The Hyderabad Electric Supply Company (HESCO) serves the Hyderabad region. You can visit their head office for any queries or complaints:

• Address: HESCO (WAPDA) Head Office, Hussainabad, Qasimabad, Hyderabad, Sindh, Pakistan.
• Timings: Monday to Sunday, 9:00 AM – 5:00 PM.

This central office handles customer inquiries, complaints, and other service-related matters. You can use the location for any assistance regarding electricity services in Hyderabad.

Location Map:

Here’s the map to help you easily find the HESCO office in Hyderabad:

FAQS

Conclusion

By following this comprehensive guide, you can easily check your HESCO online bill for 2024 and download a HESCO duplicate bill. With just a few clicks, you’ll have access to all the necessary information to manage your payments on time and ensure a seamless electricity supply. Save your reference number and use the convenient online portal to stay updated on your billing status.